We backup our servers every 6 hours with R1Soft's Continuous Data Protection technology to an offsite backup location. You will always have fresh backups available directly from your control panel. Our support can restore MySQL databases and even a single database table for you per request. Most hosting providers take backups only once in a day or once in a week.
You have probably heard about hosting providers going offline because of a power outage. This can only happen when there is inadequate backup power systems. We are fully prepared for power outages with UPS batteries and Diesel generators than can run the datacenter as long as is required to restore power to the grid.
Many providers are trying to save money by using only 1-2 connection providers. Not us. Our clients enjoy from fast, reliable connections from a minimum of 5 well known connection providers.
We've been studying the way our customers use our Hosting Service and found out that email is the most used feature. Encouraged by this study we developed our own webmail with the customer in mind, filled with useful features familiar from traditional email clients. You can search messages quickly with Spotlight-style search and archive messages just like in Mozilla Thunderbird - with a single click! In addition to webmail, you can access your email from your email program and smartphone.
Our support is well known for it's professional staff and quick response times. Your request is always handled by our own professional, not by outsourced 3rdparty call center. You can get in touch with us by email, support tickets, telephone, Twitter, IRC and even Skype.
We monitor all our services 24/7. If there is an outage our staff on duty will be immediately notified by the monitors. In addition, they will get SMS alerts on their mobile phones to make sure everyone are aware of the situation. Our datacenter has staff available 24/7 onsite to ensure quick response to any incident.
Did you know that most of the systems used by Scene Group is build by our own developers, including Webmail and control panels? In comparison to other providers, we can actually make your new feature requests come a reality!
Many popular websites have started as small, one man projects in a garage or basement and grown in to successful businesses. We believe that your website could be the next big success story! We have prepared for it by building our services to be easily upgradeable. You can start with the Hosting Service and upgrade to a virtual server or a dedicated server.
Scene Group has been around since 2001 when the company took it's first steps in Finland. The growing number of international and especially USA-based customers called for a local presence and Scene Group LLC was formed in 2008. Scene Group is 100% privately held company.
All Hosting Service plans include a 30 day money back guarantee. if your not happy with our Hosting Service you get your money back. This guarantee is easy for us - we are certain that you will love our service!
Scene Group Oy, Finland
Scene Group LLC, USA